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Shipping Information

Worldwide delivery delays experienced by all shipping carriers, USPS, UPS, FEDEX, DHL. They have suspended all delivery schedule guarantees. Though their services still show the number of days for estimated delivery, it is no longer guaranteed, and could take much longer.

These delivery delays impact our business greatly as we are dependent on their timely service. We continue tpackage and deliver you orders to the carriers within one business day. From that point, we have no influence on when the packages are delivered.

WE CAN NO LONGER ISSUE REFUNDS DUE TO LATE DELIVERIES. LOST PACKAGES WILL BE REIMBURSED DIRECTLY FROM SHIPPING INSURERS (USPS, UPS, FEDEX, DHL, SHIPSURANCE).

We apologize for the inconvenience these changes will cause and hope we can soon resume our regular shipping terms.

Delay Notifications from USPS, UPS, FEDEX

Our shipping rates are obtained directly from USPS, UPS and FedEx, and are based on the required box size and weight.

We use the dimensions of our items to calculate the number of items that we can package into a shipping box. Most often your second item, sometimes additional items will fit into the same box, and will ship at no additional cost or minimal additional cost. If you add an item to your cart, and find that your shipping cost considerably increased, it is usually the result of the additional item requiring a larger shipping box. 

DOMESTIC SHIPPING: Due to the service interruptions experienced by the carries, deliveries can take much longer. Some packages arrive as usual, some take weeks to reach their destinations. Postal service employees are not required to scan packages at our main post office thus tracking might show "pre-shipment" status even when the package is in their possession. UPS tracking has been functional.

FREE SHIPPING offer in US:  Free shipping to destinations within contiguous USA on orders over $49.99. Carrier and delivery option will be selected based on the most economical shipping option. Enter code Freeover50 into discount box at checkout, or click to automatically have code applied at checkout. 

INTERNATIONAL WORLDWIDE SHIPPING: Free shipping option is not available on international orders. We ship via USPS, UPS, and DHL. International parcel deliveries at this time could take 6-8 weeks. Choosing expedited shipping service does not guarantee expedited delivery by the carriers.

Please do not hesitate to contact us for any additional shipping information or specification about the item you are purchasing. 

- email: andrea@setartrading.com

- phone: 888.412.2183.

As a small business we always greatly appreciate your support.