Returns and Exchanges
100% SATISFACTION AND 30 DAY MONEY BACK GUARANTEE
If you are not completely satisfied with your purchase, we'll gladly exchange or refund your purchase.
-You can return your item within 30 days of your purchase.
-Your refund will be issued within 2 business days of receiving your return.
-Your exchange will be shipped within 2 business days of receiving your return. Your first exchange ships free within US, but on subsequent exchanges of the same order our discounted shipping rates will be applied. We'll notify you of the additional cost so you can make payment prior to shipping your item.
-Please note our Satisfaction and Money Back Guarantee applies to items in their original, new condition.
-We promise we will keep you informed during the process, reply to your emails, and answer your calls.
-We rarely mess up, but if we shipped you the wrong item or wrong quantity, please let us know as soon as you can
-If we are unable to deliver your item due to incorrectly provided address, we'll refund the cost of your item minus shipping cost.
-We promise to do our best to resolve any inconveniences caused by mistakes made by shipping carriers.
Please do not hesitate to contact us with any questions.
email: andrea@setartrading.com
phone: 760.927.5328
