Satisfaction Guarantee and Shipping information

We guarantee that you will be satisfied with your purchase. If you feel that your purchase has not lived up to your expectations, you have 30 days from the time of receipt to return it. We will gladly refund the purchase price, or exchange your item(s) within 2 business days. Unfortunately, we cannot refund your shipping charges, but we will ship your exchange item free within the United States.

FREE SHIPPING offer: Apply to shipping destinations within USA on orders over $50.00. Carrier and delivery option will be chosen based on the most economical rate. Use code Freeover50 at checkout.

Please do not hesitate to contact us for any additional information or specification about the item you are purchasing. 

To contact us, use the form on this page, Message us ,  email: andrea@setartrading.com, or call 760.927.5328.

We ship your item(s) the same or next business day.

Our shipping rates are obtained directly from USPS, UPS and FedEx, and are based on the required box size and weight.  We offer a shipping discount that is already included into your estimates.

We use the dimensions of our items to calculate the number of items that we can package into a shipping box. Most often your second item,  sometimes additional items will fit into the same box, and will ship at no additional cost or minimal additional cost.  If you add an item to your cart, and find that your shipping cost considerably increased, it is usually the result of the additional item requiring a larger shipping box. 

Delivery time is 2-3 days in Continental US, 5-21 days on international shipments. We offer discounted shipping via USPS parcel delivery; delivery time is 5-7 business days. Should you need your shipment expedited, or have additional delivery instruction, please add a note to your order or contact us.              

Thank you so much for visiting us and for your purchase.                                      

 

 

 





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We'd love to hear from you. Contact us at setartrader@setartrading.com , and we'll be happy to answer any questions you have.

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